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Does consumers’ trust in sustainability claims bridge the attitude-behavior gap?
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Does a fit of message, image and consumer's regulatory focus increas pro-environmental market decisions?
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How does innovation managers' role influence their evaluation and selection of innovative ideas?
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This study empirically investigates the effects of GenAI-based shopping assistants on consumers in online shops.
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Does information on carbon footprints lead to more sustainable decisions or might this approach even backfire?
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This study investigates the influence of GenAI on consumers' information search and retrieval processes in purchase decisions.
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What is the reality behind the hype? How is generative AI actually being used in marketing and what are the implications for marketers?
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In this project, we are examining consumer choices by looking at the example of animal-free dairy products made by precision fermentation
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Brands often select human-like virtual characters because they are believed to foster a stronger bond of trust with consumers.
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This research aims to shed light on consumer preferences for interacting with digital sales assistants in physical retail settings.
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How are online visibility and the perception of brand purpose related?
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What does the ideal digital shopping companion look like from the consumers' perspective?
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How can recommendation systems be designed with social robots in a way that they are perceived as useful by customers?
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This projects studies how interactions with a social robot, designed to emulate human shopping assistants, impact consumer decisions.
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This project explores how product presentation such as filters, sorting, and sponsored content impact shopper's choices.
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Given the flood of sustainability claims and labels, the question therefore arises: When does sustainability actually reach customers and
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