Publications
Suggested Citation
Suggested Citation
Hanschmann, L.; Gnewuch, U.; Kaiser, C.; Mädche, A. (2025). How can LLM-based social robots support consumers’ purchase decision-making during sales consultations? Proceedings of the European Conference on Information Systems 2025, Amman, Jordan.
Year
2025
Authors
Leon Hanschmann,
Prof. Ulrich Gnewuch,
Dr. Carolin Kaiser,
Prof. Dr. Alexander Mädche
Prof. Ulrich Gnewuch,
Dr. Carolin Kaiser,
Prof. Dr. Alexander Mädche
Publication title
Designing Adaptive LLM-Based Social Robots for Retail Sales Consultations
Publication
Peer-reviewed
Designing Adaptive LLM-Based Social Robots for Retail Sales Consultations
Authors
- Leon Hanschmann, Karlsruhe Institut of Technology
- Prof. Ulrich Gnewuch, Universität Passau
- Dr. Carolin Kaiser, Head of Artificial Intelligence, NIM, carolin.kaiser@nim.org
- Prof. Dr. Alexander Mädche
Contact
![[Translate to English:]](/fileadmin/_processed_/1/2/csm_CK_NIM_01_58bed63910.png "[Translate to English:]")
Suggested Citation
Hanschmann, L.; Gnewuch, U.; Kaiser, C.; Mädche, A. (2025). How can LLM-based social robots support consumers’ purchase decision-making during sales consultations? Proceedings of the European Conference on Information Systems 2025, Amman, Jordan.
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